Improvement of Quality System in Laboratory Network of the Region 7 Health Service

Abstract

       The improvement of quality system in laboratory network of the region 7^th Health Service to succeed the goal of key performance index (KPI) of Ministry of Public Health inspection 100% of medical and public health laboratories having quality and standard services. Ministry of Public Health has established the policy for service plan. The objectives of this plan are to provide the better quality service, more coverage and being equitable to the citizens and societies in all areas. One of important mechanisms to support the achievement of these objectives is improvement of quality system in the laboratory network efficiently and providing the most benefit to the people. Clinical laboratories, X-ray laboratories and primary health care laboratories were major target for this improvement. Therefore, the Regional Medical Science Center 7^th Khon Kaen had conducted the quality system in improvement of the medical and public health laboratory network in 2015 and 2016 in order to improve the service quality to meet the defined standards and to be accredited. The result from this improvement showed that in 2015 and 2016, 91.9% and 100% of 74 clinical laboratory services in Health Region 7^th were accredited respectively. In addition, 41.8% and 100% of 67 X-ray laboratories were accredited in 2015 and 2016, respectively. There were 48.1% of 825 primary health care laboratories accredited. This systematic improvement and laboratory accreditation have had an impact on the service quality and equity in Health Region 7^th