Health Innovation Development by Using Design Thinking in Pharmacy

Wasinee  Suauthai; Kawinchan  Huayhongthong; Wiwat  Thavornwattanayong; Kamolpat  Chaiyakittisopon; Jadesada  Lertsirimunkong

doi:10.33192/Smj.2022.49

Authors

Wasinee Suauthai Department of Community Pharmacy, Faculty of Pharmacy, Silpakorn University, Nakhon Pathom
Kawinchan Huayhongthong Department of Community Pharmacy, Faculty of Pharmacy, Silpakorn University, Nakhon Pathom
Wiwat Thavornwattanayong Department of Community Pharmacy, Faculty of Pharmacy, Silpakorn University, Nakhon Pathom
Kamolpat Chaiyakittisopon Department of Community Pharmacy, Faculty of Pharmacy, Silpakorn University, Nakhon Pathom
Jadesada Lertsirimunkong Department of Pharmacy Administration, College of Pharmacy, Rangsit University, Pathum Thani

DOI:

https://doi.org/10.33192/Smj.2022.49

Keywords:

Design thinking, pharmacist, innovation

Abstract

Nowadays, innovation plays a critical role in business operation. Design thinking is a useful tool to create innovations, including health innovation. It can be applied to various fields of pharmacy to satisfy the needs of its patients. This article presents the idea of design thinking and its process which consists of five stages: empathize, define, ideate, prototype, and test. The first two steps, empathizing and defining, are the most important steps that help identify what users really need. Next, ideas are generated, gathered together, and used to develop a prototype. Then, the prototype is tested, improved, and eventually the innovation is developed successfully. In summary, design thinking can be used in pharmacy to create health innovation with the purpose of the users’ fulfillment and long-term benefits to pertinent organizations.

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