Motivation Affecting The Performance Of Staffs in Division Of Clinical laboratory Srinagarind Hospital Khonkaen Province

Abstract

This study was  cross-sectional descriptive and aimed to study the motivation affecting the performance of Staffs  in Division of Clinical Laboratory  Srinagarind Hospital Khon Kaen Province. The samples of  study were 72 staffs from the Division of Clinical Laboratory, Srinagarind Hospital, Khon Kaen Province.  Questionnaire was prepared  and approved  content validity and stability by three experts  and had Cronbach’s Alpha Coefficient of 0.95. An in-dept interview was carried out with six interviewees who played role in professional development at Srinagarind Hospital. Data were collected between December 1-30, 2008. and analyzed with computer program package  and calculated by  statistic methods: percentage, median, standard deviation, Pearson Product Moment Correlation Coefficient and Stepwise Multiple Regression.

The result of the study suggested that the majority of samples, 51.40%  were males, with 43.10% aged average at 41-50 (mean 40.99 years, S.D. = 9.15), 66.70 % of samples were married, 43.06% of them had 21-30 years of work experience in  Division of Clinical Laboratory (median 18 years, S.D. = 9.90).

The study showed that the motivation in all aspects was high level (mean 3.51, S.D = 0.45). The motivation factor was high level (mean 3.60, S.D. = 0.47). The hygiene factor was moderate level (mean 3.42, S.D. = 0.50). Level of work performance of personnel was rated at moderate level (mean 3.35, S.D = 0.62). The personal trait had no relationship with work performance. Motivation, motivational factor and hygiene factor had moderate level of relationship with work performance, with statistically significant differences (r = 0.414, p-value<0.001, r=0.415, p-value<0.001, r = 0.496, p-value<0.001 respectively). The variables on work performance were motivational factor in responsibility, hygiene factor in job security, with statistically significant differences (p-value<0.001 and p-value = 0.006, respectively). These two variables together were predictors of work performance of staffs in  Division  of Clinical Laboratory, Srinagarind Hospital, Khon Kaen Province, at 32.1%.  13.89% of problems and obstacles found in work performance were factor in motivation, job characteristics and job responsibility.