Education Satisfaction and service to Traditional Clinic Of Phayakkhaphum phisai Hospital Mahasarakham

Abstract

          Introduction  : Current Thai traditional medicine or alternative medicine is important and necessary to the health care system. Particular disease is not caused by infection, so the quality of service To respond to client satisfaction. Is important and necessary to provide medical services through a quality standard and the clients' satisfaction.

           

          Objective  :  This  research  aims  on  the  satisfaction  of  patients  whom  using Thai  Medical  Clinic , Department  Phayakkhaphumphisai  Hospital

          Materials and Methods :  This  study  was  Descriptive  Research  using  questionnaires as a material

         Results  :  In  this  study , the  research  studied  patients ’ satisfaction  in  five  section ; quality of personal , quality of place , quality of equipment , quality of service , quality of managment ,The results showed that the majority of users are female. As age 41 – 60 years were married. Which showed that most groups use women have health problems, physical pain after a proportionally different, in which the use services that most customers who use the service will use regularly to help relieve Symptoms caused by different levels of user satisfaction with the service provider. Satisfaction were high, the average is 3.88, and given also found that Most satisfaction in people. The high average of 4.22 and minimal equipment and facilities located in the mouth and lower average 3.42 on each item considered was the satisfaction in people. Highest reliability of service providers. Satisfaction in the highest and lowest average of 4.52 people / service provider satisfaction were high average of 3.58 in satisfaction of equipment and facilities. Most were satisfied with the convenience of safe equipment use. Satisfaction were high and the lowest average 3.48 of modern materials. Satisfaction were high, mean 3.32.

            Discussion  :  From  the  results  of  this  study  found  that  patients  having  highly  satisfaction  in  services  of Thai  Medical  Clinic , Department