Development of a social care model for people with disabilities to support the primary health care system, Maha Sarakham hospital

Abstract

Objectives : To investigate problem situation and context of society preferential care for disabled  develop society care model for disabled group and  evaluate the effective of developed society care model for disabled group in primary health care service system, Maha Sarakham hospital.

Methods : This action research was carried out during April 2022 – January 2023. Target group were 100 people with mobility, mental or behavioral disabilities. Key informants were 30 representative of party network cooperations. Both quantitative and qualitative data were collected. Content analysis method was manipulated for qualitative data. Number, percentage, mean, standard deviation, minimum and maximum were used as quantitative statistics.

Results : Disabled care problems were geriatric people, having congenital disease, needing attended care, unemployed, having no income, lacking of coordinating with relevant agencies, information and services were paper recordand not covered of organizing help care system. A society care model for disabled was developed by these following activities, conferencing of team work and party network cooperations for role setting, remote online communications were used for information sharing and disabled servicing of party network cooperations, returning data to stakeholder for activities designing until holding an appropriated disabled care model according to context of communities and provider organization. The effectiveness of a disabled care model development illustrated that 100 percentage of disabled people were cared from society via a remote online communication. Five party network cooperations had worked together and 100 percentage of disabled people were cared continuously with a quality service.

Conclusion : A development society care model for disabled group in primary health care service system by sharing information forproviding plan of party network cooperations resulted in holistic care coverage.