Organizational Climate and Administrative Factors Affecting The Performance of Dental Health Personnel at Sub-District Health Promoting Hospitals in Nakhon Ratchasima Province

Abstract

This Cross-sectional descriptive research aimed to study organizational climate and administrative factors affecting the performance of dental health personnel at sub-district health promoting hospitals in Nakhon Ratchasima province, Thailand. Population-based study of dental health personnel, A set of 107 dental health personnel selected from systematic random sampling. Data were collected by the questionnaire that was examined and was verified by the three experts for content validity items objective congruence (IOC). All items were more than 0.50, and reliability with the Cronbach's alpha coefficient was 0.99. The in-depth interview guidelines were used to collect qualitative data from 12 key informants. The results showed that the level of overall organizational climate administrative factors and the performance of dental personnel at sub-district health promotion hospitals in Nakhon Ratchasima province were at a high level with averages of 4.01 (S.D.=0.54), 3.94 (S.D.=0.54) and 4.16 (S.D.=0.49) respectively. Organizational climate and administrative factors had a moderate level of correlation with the performance of dental personnel in this study (r=0.623, r=0.666, p-value <0.001) respectively. Additionally, the result revealed that three variables comprising organizational climate with aspect of responsibility and administrative factors; management and money affected and could jointly predict the performance of dental health personnel at sub-district health promoting hospitals in Nakhon Ratchasima province at 45.5 percent (R²=0.455, p-value <0.001).