Implementation of Document Control Information System (DOC-IS)

Abstract

       According to the requirements in section 4.3 of ISO/IEC 17025: 2005, all of the documents comprising regulations, standards, other normative documents, test and/or calibration methods, as well as drawings, software, specifications, instructions and manuals shall be controlled. Thus, the Document Control Information System (DOC-IS) for management of a large number of document in Regional Medical Science Center (RMSC) 3 Nakhonsawan was required. DOC-IS has been developed on Microsoft Access V.2007. From this development, it was found that 100% of the personnel involving in the document control had more satisfaction. The average score increased 17.3%. The score of convenience, accuracy, and quick service increased 17.5% 15.8% and 15.6%, respectively. The satisfaction scores increased in document control procedures ranging from high to low score were document cancellation (19.2%), data retrieve (18.8%), document control (18.8%), document review (15.8%) and new document registration (13.8%). However, database management system, DOC-IS, is just a tool for efficient data management. The document control system should be improved continuously to fulfill the needs of the organization quality management system.