Effectiveness of ISBAR communication skills for handover emergency patient information, Diploma of Science Program in Emergency Medical Operations Students

Abstract

This quasi-experimental research using one group pre and posttest aimed to study the effectiveness of students' ISBAR knowledge and skills. The samples consisted of 38 students of Diploma Program, Emergency Medical Operations Branch, academic year 2023 of Sirindhorn College of Public Health, Ubon Ratchathani Province. The research Experimental Instrument was Model for developing ISBAR communication skills consisting Teaching knowledge, Training handover skills in virtual situations and Reflection. Data collection tools include a knowledge and skills assessment. The content validity was tested. CVI was 0.96-1.00. The knowledge questionnaire reliability KR-20 was 0.71. The Cronbach alpha coefficient of the skills assessment was 0.74. Data were analyzed using frequency, percentage, mean, standard deviation and paired sample t-test. The results revealed that majority of the sample were female, 78.90 percent, average age 19.98 years. ISBAR communication knowledge of the sample group compared between before and after learning, increased from 9.53 (S.D.±1.55) to 11.10 (S.D.±1.45) and increased with statistical significance (t=3.68, <.05). Posttest mean scores of ISBAR skills compared between before and after training, increased from 3.71 (S.D.±.34) to 4.66 (S.D.±.25) and increased with statistical significance (t=13.00, p<.001). ISBAR communication skills model helps students increase their ISBAR communication knowledge and skills more effectively. Educational institutions can use this model to develop students so that handover information is accurate. Affecting the safety of patients.