The Process of the Hospital Quality Development of Hospital Accreditation Amnat Charoen Province

Abstract

The objective : To study the process of the hospital quality development of Hospital Accreditation Amnat Charoen Province.

Methods : Qualitative and quantitative research. The data was collected by information from the secondary data, including annual plan from report of hospital 2003 - 2017 quality development of HA and Healthcare Accreditation Institute (Public Organization). The Primary data from Information the questionnaire consisted of 65 with a simple questionnaire. The data were collected by questionnaire with reliability. Reliability = 0.95. Descriptive statistics were analyzed.

Result : The development process is divided to 3 phases: phases 1 during 2003 - 2007, Amnat Charoen Province has developed instruction manual for first step to HA to provide development guidelines to the hospitals. Moreover, periodic meetings were arranged to monitor the quality development and quality development teams were assigned to stimulate and guide hospitals to enhance the hospital quality. Period 2 during 2008 - 2012, Amnat Charoen Public Health Office established intensive development project into 3 periods. In 3 during 2013 - 2017, the remaining hospital was certified by HA 2013. Therefore, Amnat Charoen Province has all hospitals certified by HA, Amnat Charoen Province received national award “Provincial Success”. After the certification by HA all hospitals have continuously developed the quality. The development was well supported by the commanders, greatly worth the government budget and had high satisfaction for the quality development by Quality Learning Network. The process and hospital service of quality development Quality Learning Network, the opinions were high level. The success in many aspects of the hospital, the opinions indicated great impact to the success. The quality development by Quality Learning Network continuously enhanced the quality development of Amnat Charoen Province. has continuously received national award “Provincial Success”.

Keywords : hospital quality development by HA (Hospital Accreditation), hospital quality development by Quality Learning Network