DEVELOPING A MANAGEMENT MODEL TOWARDS BECOMING A HIGH-PERFORMANCE ORGANIZATION OF THE DISTRICT PUBLIC HEALTH COORDINATING COMMITTEE (DCPO) IN KALASIN PROVINCE

Abstract

This Research and Development : R&D  Aimed to study the management situation and develop a management model for high-performance organizations of District Health Coordinating Committees (DHCCs) in Kalasin Province. The sample consisted of 230 DHCC committee members and coordinators. Research instruments included questionnaires and in-depth interview guides ,qualitative and quantitative analysis using percentage statistics, mean deviation, standard deviation, and F-test one way ANOVA – Post hoc Scheffe test.

Result: Revealed that the DHCCs' management situation emphasized organizational leadership and information technology use, while facing challenges in human resource development and resource management. The developed high-performance organization management model for DHCCs in Kalasin Province comprised four main components: strategic leadership, strategic human resource management, knowledge and innovation management, and management excellence. This model effectively elevated DHCCs to high-performance organizations, particularly in improving staff satisfaction, service quality, innovation promotion, and cost management efficiency. However, implementing the model requires consideration of each area's specific context and may need appropriate adjustments.

The findings can be used as guidelines for developing DHCCs in Kalasin Province and other areas towards becoming high-performance organizations, ultimately enhancing the quality of public health services at the district level.