EVALUATION OF FINANCIAL CRISIS MANAGEMENT IN NAMPHONG HOSPITAL, KHON KAEN PROVINCIAL HEALTH OFFICE

Abstract

This study aims to assess the financial crisis management. The notion of Hospitals, Budget Year 2020-2022, is based on four categories that are determined by ZIPP model. 1) Context 2) Input factors 3) Process 4) Products. Utilization of descriptive statistical analysis and content analysis techniques. The collected tools encompass data logs of financial crisis analysis, data of financial efficiency, data ratio of resource utilization efficiency and management evaluation. Board meeting reports encompass discussions and updates regarding several areas of organization, including the Board of Directors, Financial System Development, Warehouse and Revenue Management.

The study reveals that the hospitals context : increasing patient support is on rising in 2020, and financial crisis occurred. There input factors : such as budget, personnel, warehousen management, cost management, ongoing financial monitoring, and technology. Process : such as revenue management, maintenance plan expenditure control, PlanFin, and setting up an income accounting system. The board conducts a comprehensive evaluation of the financial crisis and inventory, with the analysis being presented. Regular monitoring of performance, financial crises scoring were 2-3 throughout year in 2020-2021 and reduced to no risk scoring through the year 2022, there was a noticeable increase in fluidity and improved patterns across all domains. Profitability had a consistent upward trend.

The ZIPP model evaluation can be utilized to analyze the effectiveness of financial crisis management, providing useful suggestions for improvement and identifying key success factors that contribute to successful crisis resolving.