Development of Resilience Quotient among Village Health Volunteers in Khaendong Hospital Catchment Areas during COVID-19 Post Pandermic, Buriram Province

Abstract

The objectives of this research and development project were to develop a resilience quotient enhancement program and to evaluate the resilience quotient enhancement program among village health volunteers (VHVs) after the COVID-19 epidemic situation in Khaendong hospital catchment area, Buriram province. The data were collected between February and May 2023. The research process was divided into 3 phases: Phase 1: assessment of resilience quotient and background information analysis; Phase 2: development of resilience quotient program based on Grohberg’s and the Department of Mental Health’s framework; and Phase 3: evaluation. The study group consisted of 13 VHVs with low resilience quotient scores. The instruments used in this study included: 1) a resilience quotient questionnaire developed by the Department of Mental Health, 2) 5ST stress test, 3) 9Q depression test developed by the Department of Mental Health, and 4) worksheets and assignments for group discussions. Quantitative data were analyzed using descriptive statistics and qualitative data were analyzed using content analysis.

Results showed that, after the program resilience scores among the participants increased from 52.0 to 76.7 from the full score of 80 and the scores were higher than the normal standard (92.3%). In terms of stress, 92.31 percent of low stress was found and no depression was detected. The content analysis showed that the participants used singing and listening to music as emotional management (61.5%), consulting their spouses (69.2%), and balancing household accounts (76.9%). Therefore, the resilience quotient enhancement program in this study can be used to promote the resilience quotient among VHVs after the COVID-19 epidemic situation.